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Kronos Application Support Specialist

2 months ago

The Hills Shire Council, Australia Paxus - Technology + Digital Talent Full time
About the Role

We are seeking a highly skilled Kronos Application Support Specialist to join our team at Paxus - Technology + Digital Talent. As a key member of our technical support team, you will play a pivotal role in providing expert support, troubleshooting, and maintenance for Kronos applications, ensuring seamless operation and optimal performance across our organization.

Responsibilities:
  • Provide technical support and troubleshooting for Kronos Workforce Central (Pro) and Kronos Dimensions, including modules like time and attendance, scheduling, absence management, and analytics.
  • Configure, customize, and troubleshoot Kronos platforms, with a strong focus on system configuration and database management.
  • Collaborate with various stakeholders across the organization to identify and implement effective solutions to complex technical issues.
  • Develop and maintain strong analytical and problem-solving skills, with the ability to explain complex technical concepts to non-technical users.
  • Work effectively in a team environment, prioritizing tasks and managing multiple projects in a fast-paced environment.
  • Stay up-to-date with the latest Kronos certifications and training, with a focus on Workforce Central and Dimensions.
What We Offer
  • A supportive and diverse workplace culture that values innovation and collaboration.
  • A professional team environment that fosters growth and development.
  • A flexible working environment that allows you to work from anywhere.
  • The opportunity to work on a wide range of technical projects and challenges.
  • A competitive salary and benefits package.