Front-of-House Operations Lead

6 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $75,000 - $85,000

Role Overview

This leadership position involves overseeing front-of-house operations for a restaurant and events venue.

The successful candidate will be responsible for managing daily dining room operations, including service standards and guest communication.

A key aspect of this role is collaborating with the Head Chef, Venue Manager and Events Coordinator to deliver exceptional experiences.

Additionally, the Assistant Venue Manager will be responsible for coordinating and training front-of-house staff and casual team members.

Private dining, weddings and seasonal events on the estate are also part of this role.

Key Responsibilities:

  • Dining room operations and front-of-house service
  • Reservations and guest communication through Sevenrooms
  • POS and floor operations using Lightspeed
  • Coordination and training of front-of-house staff
  • Close collaboration with Head Chef, Venue Manager and Events Coordinator
  • Private dining, weddings and seasonal events on the estate
  • Upholding standards of service, cleanliness and compliance

Requirements:

  • Previous experience in restaurant or hospitality setting
  • A genuine passion for hospitality, wine and guest connection
  • A calm, positive and organized leadership style
  • Ability to create relationships with guests
  • Strong communication, problem-solving and service skills
  • Knowledge of or interest in wine, ideally with WSET training or equivalent
  • RSA certification (or willingness to obtain)

About This Role

Lead service in a beautiful vineyard setting

Contribute to shaping the identity of a growing food and wine destination

Work collaboratively with a passionate team of chefs, winemakers and event professionals

Enjoy a 4-day work week with work–life balance

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