
Documentation Specialist
7 days ago
We are seeking a skilled technical writer to create high-quality documentation and deliver training sessions.
Key Responsibilities:
- Develop detailed work instructions, processes, and guidelines for operational staff.
- Identify opportunities for streamlining work processes and methodologies.
- Deliver training to key staff on client service focus and delivery.
- Provide feedback and guidance to operational staff to improve client interactions.
Required Skills and Qualifications:
- Creating technical documentation such as user manuals, guides, and standard operating procedures.
- Delivering training sessions or workshops on technical topics.
- Communicating effectively with the team to understand needs and goals.
- Managing training and documentation projects effectively.
Requirements:
- Proven track record in technical writing and training.
- Ability to tailor training materials and documentation to meet specific needs.
- Strong communication skills and collaboration skills.
As a technical writer at Etain Solutions, you will have the opportunity to work closely with our team to create engaging and effective technical documentation and training sessions. If you are a skilled writer and communicator with a passion for technical topics, we encourage you to apply for this exciting role.
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