Patient Financial Operations Manager

3 days ago

Williamstown, South Australia beBeePatientAdministration Full time $120,000 - $180,000
Job Overview

The Patient Administration Manager is a critical position in ensuring the efficient operation of the department. Key responsibilities include leading and managing departmental staff, managing patient administration processes, mitigating risks, distributing information to stakeholders, and controlling departmental finances.

Key Responsibilities:
  • Lead and manage departmental staff, fostering a collaborative team environment and promoting professional growth.
  • Manage patient administration processes, streamlining operations and improving efficiency.
  • Mitigate departmental risks, identifying and addressing potential issues before they impact the organization.
  • Distribute information to relevant stakeholders, ensuring timely and effective communication.
  • Control departmental finances, managing budgets and resources to achieve departmental objectives.
Required Skills and Qualifications:
  • Essential Education: A tertiary qualification with debtors/financial experience.
  • Desired Education: None.
  • Essential Experience: Minimum of 5 years' debtors experience; at least 5 years' managerial or supervisory experience; experience in total Patient Administration Management environment.
  • Desired Experience: Previous medical aid/managed health experience; background knowledge of hospital/healthcare industry; previous patient medical industry debtors experience.
Required Skills:
  • Relevant acts (e.g., Medical Scheme Act; Consumer Protection Act; PMB; WCA; RAF, etc.).
  • Financial knowledge (e.g., budgeting; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.).
  • Rules and regulations regarding funder contracts.
  • Patient Administration policies and procedures.
  • Computer literacy (Microsoft Office package).
  • B2B Lookup Phase II and Debtpack Enquiry application.
  • Clinical codes management.
  • Basic anatomy knowledge and terminology.
  • Medical aid requirements/narrations (COID and Medical Aids).
  • Manage financial risks (e.g., debt days, cash conversions, and trends with regards to bad debtors).
  • Patient Admin programs on AS400 system.
  • Audit principles and corrective/preventative action where necessary.

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