Patient Admin Manager

4 weeks ago

Williamstown, South Australia Mediclinic Group Full time
Overview

Patient Admin Manager at Mediclinic Group. This role manages the Patient Administration Department to ensure that correct accounting processes and procedures are followed and addresses issues that affect the settlement of accounts and the generation of income for the hospital to optimise revenue and cash conversion.


Key Responsibilities
  • Lead and manage the people in the department
  • Patient administration management process
  • Manage and mitigate departmental risks
  • Manage and distribute information to relevant stakeholders
  • Manage and control department budgets/finances

Required Education

ESSENTIAL EDUCATION: Grade 12; tertiary qualification with debtors / financial experience


Desired Education

None


Required Experience
  • ESSENTIAL MINIMUM EXPERIENCE: Minimum of 5 years debtors experience
  • At least 5 years' experience in a Managerial or Supervisory position
  • Experience and insight in the total Patient Administration Management environment.

Desired Experience
  • Previous medical aid/ managed health experience
  • Background knowledge of the hospital/ healthcare industry
  • Previous patient medical industry debtors experience.

Required Job Skills And Knowledge
  • Relevant acts (e.g. Medical Scheme Act; Consumer Protection Act; PMB; WCA; RAF, etc.)
  • Financial knowledge (e.g. budgeting; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.)
  • Rules and regulations regarding funder contracts
  • Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
  • Computer literacy (Microsoft Office package)
  • B2B Lookup Phase II and the Debtpack Enquiry application
  • Clinical codes management
  • Basic anatomy knowledge and terminology
  • Medical aid requirements/narrations (COID and Medical Aids)
  • Manage financial risks (e.g. debt days, cash conversions and trends with regards to bad debtors)
  • Patient Admin programs on the AS400 system
  • Patient Administration processes (Reception, Confirmations, Accounts and Credit control, Debtors)
  • Audit principles and corrective and/or preventative action where necessary (e.g. risk management and quality management programme)

All applicants

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.


Please note: If you are an internal employee on a fixed-term contract, please apply using an external candidate profile and not your employee profile.


Job Details
  • Job Type: Administration
  • Location: Mediclinic Victoria | Tongaat | South Africa
  • Workplace Type: On-site
  • Employment type: Permanent
  • Closing date: 15/09/2025
  • Number of positions: 1
  • Recruiter name: Narisha Latchman
  • Reference number: 63273

Job Segments
  • HR
  • Mid-Range
  • Quality Manager
  • Risk Management
  • Administrative Assistant
  • Human Resources
  • Technology
  • Quality
  • Finance
  • Administrative

Seniority level
  • Mid-Senior level

Employment type
  • Full-time

Job function
  • Project Management and Information Technology

Industries
  • Hospitals and Health Care
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