Operations Support Specialist

1 day ago

Sydney, New South Wales, Australia beBeeSpecialist Full time

Job Description:

We're seeking an Operations Support Specialist to join our team. As a key member of our Wholesale Operations team, you'll play a pivotal role in optimizing store operations across department stores for all PVH brands.

Your responsibilities will include coordinating and actioning data analysis, reporting, and communication across Wholesale Store Operations, Visual Merchandising, and Category Teams.

You'll work closely with the Director, Visual Merchandising, Wholesale Store Development & Operations to streamline processes, improve VM productivity, and enhance consumer experience in PVH-branded spaces.

Your duties and responsibilities will include:

  • Data Analysis: Analyzing weekly department store sales and performance data, generating reports with insights for internal and external stakeholders.
  • Process Improvement: Supporting the Director, VM, Wholesale SD, and Operations in initiatives to streamline processes, improve VM productivity, and enhance consumer experience in PVH-branded spaces.
  • Team Management: Optimizing the store operations team and payroll budget, identifying staffing needs through analysis, planning, and reporting of KPIs, team productivity, and implementation of efficiency initiatives and cost controls.

You'll also lead, coach, and support the Wholesale VM and Operations Admin Assistant, including in reporting, communications, and cross-functional projects.

Govern and ensure workforce management systems are running accurately, utilising this information to support the Department Store Operations Manager managing the payroll budget, maintaining, and reconciling budget trackers, monthly reporting, and forecasting.

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