Service Delivery Strategist

2 days ago


Bendigo, Victoria, Australia beBeeCustomerExperience Full time $123,391 - $139,851
Customer Experience Owner

Description:

As a Customer Experience Owner, you will be responsible for leading the design and delivery of improved customer service experiences by leveraging customer insights and data.

You will drive business transformation and improved customer experiences by leveraging data, insights, and technology. You will maximise the value of our Salesforce platform and Aptumo billing product by managing the product backlog, prioritising enhancements, and aligning with business strategy.

As the bridge between business, technical teams, and end-users, you will optimise processes, prepare for AI automation, and foster an innovative culture through mentoring and collaboration.



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