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Community Engagement Specialist
2 months ago
The Mai-Wel Group creates and delivers innovative services that provide opportunities for people with disability and job seekers across the Hunter Valley to achieve their dreams and goals for life. As a registered NDIS provider, The Mai-Wel Group offers a range of disability and employment support services, empowering individuals to achieve their aspirations.
The Mai-Wel Group connects people to possibilities and aims to empower each individual to achieve their goals.
The RoleAs the Engagement Coordinator at The Mai-Wel Group, you'll play a crucial role in driving community engagement and business development efforts. Reporting to the Community Engagement Specialist, you'll support the engagement team to promote services, manage new service enquiries and build strong, lasting relationships with participants and partners.
You will be the key link between service delivery teams and the community, ensuring services meet the highest standards and exceed expectations.
If you have a background in business development, marketing, or communications and a passion for making a difference, this is the role for you.
Key Responsibilities- Manage Enquiries: Oversee and respond to new service and support referrals.
- Collaborate: Work closely with the service delivery team to ensure quality outcomes.
- NDIS Expertise: Maintain a deep understanding of NDIS plans, pricing frameworks, and service agreements.
- Contract Management: Prepare and manage participant contracts, ensuring compliance with funder requirements.
- Build Relationships: Proactively follow up with participants and partners to sustain ongoing relationships.
- Community Engagement: Support sector events, maintain visitation schedules, and promote The Mai-Wel Group's activities.
- Brand Champion: Advocate for and uphold The Mai-Wel Group's brand.
- 2-3 years of experience in business development, marketing, communications, sales, or events.
- Exceptional communication and time management skills, with a solution-focused and agile mindset.
- Proficient in Microsoft Office Suite.
- Understanding of NDIS pricing, plans, and the framework.
- A Certificate IV or Diploma in a relevant field, or equivalent industry experience.
- Maximise your take-home pay with salary sacrifice options.
- Laptop and phone.
- Professional development opportunities.
- The ability to use your skills to make a positive impact in your community, specifically with a cohort that needs support.
