
Senior Light Commercial Vehicle Technical Lead
6 days ago
We are seeking an experienced Senior Light Commercial Vehicle Technical Lead to empower our team of dealers and technicians in delivering exceptional customer experiences.
This role involves strategic planning, leadership, and operational management of aftersales technical service operations. You will be responsible for designing and implementing face-to-face and virtual technical training sessions for Foton dealer technicians, focusing on diagnostics, NEV systems, and ongoing support.
The position requires a strong technical background, excellent communication skills, and the ability to drive change and deliver results in dynamic environments. Key responsibilities include:
- Training Development and Delivery: Designing and implementing comprehensive training programs for Foton dealers, including hands-on modules and assessments.
- Technical Support and Guidance: Providing expert coaching and mentoring to technicians, addressing product issues and resolving recurring faults.
- Operational Management: Maintaining accurate training records, ensuring compliance with safety, quality, and distributor agreement standards.
Requirements:
- 5+ years' experience as a technical trainer or senior technician in light commercial vehicles, preferably with EV/hybrid knowledge.
- Certificate III in Automotive Mechanical Technology and Certificate IV in Training and Assessment (TAE40122 or equivalent) required.
- Strong leadership, communication, and organisational skills, with the ability to drive change and deliver results in dynamic environments.
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