Light Commercial Vehicle Technical Specialist
5 days ago
This role is responsible for managing aftersales technical service operations, ensuring technicians are equipped to service vehicles according to manufacturer standards.
- Develop and deliver face-to-face and virtual technical training for dealer technicians, including onboarding, diagnostics, and systems familiarization.
- Design and update training content, assessments, and hands-on modules aligned with global standards and emerging technologies.
- Provide in-field technical support, coaching, and mentoring to technicians, including diagnosing and resolving product issues.
- Monitor and analyse technical trends using various systems, and implement training interventions to address recurring faults.
- Collaborate with OEMs, engineers, and internal teams to support product updates, recalls, and service campaigns.
Key Requirements:
- Minimum 5 years' experience as a technical trainer or senior technician in light commercial vehicles, with EV/hybrid knowledge preferred.
- Certificate III in Automotive Mechanical Technology and Certificate IV in Training and Assessment required.
- Strong leadership, communication, and organisational skills, with the ability to drive change and deliver results in dynamic environments.
Benefits:
- Opportunity to work with industry-leading technology and brands.
- Professional development and growth opportunities.
- A competitive salary and benefits package.
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