Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly skilled Customer Care Support to join our team at Michael Page. As a key member of our customer service team, you will play a crucial role in maintaining efficient operations and delivering exceptional customer service.
Key Responsibilities
- Provide sales support to account managers, distributors, and stakeholders.
- Ensure that stock is dispatched promptly and efficiently while maintaining operational flow.
- Perform administrative tasks, including processing sales orders and invoicing.
- Support the development and implementation of new procedures to improve warehouse efficiency and accuracy.
- Provide exceptional customer service while proactively offering solutions.
- Work closely with the warehouse team.
Requirements
- Strong experience in Salesforce and CRM systems, invoicing, and freight.
- In-depth product knowledge and a passion for delivering outstanding customer service.
- Attention to detail, particularly when entering sales order data and managing client information.
What We Offer
- A collaborative team environment.
- A competitive salary of $65,000 plus super.
- A full-time, Monday to Friday position at our Southbank office.
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