Customer Service Representative

3 weeks ago


Southbank, Victoria, Australia Michael Page Full time

About the Role

We are seeking a highly skilled Customer Care Support to join our team at Michael Page. As a key member of our customer service team, you will play a crucial role in maintaining efficient operations and delivering exceptional customer service.

Key Responsibilities

  • Provide sales support to account managers, distributors, and stakeholders.
  • Ensure that stock is dispatched promptly and efficiently while maintaining operational flow.
  • Perform administrative tasks, including processing sales orders and invoicing.
  • Support the development and implementation of new procedures to improve warehouse efficiency and accuracy.
  • Provide exceptional customer service while proactively offering solutions.
  • Work closely with the warehouse team.

Requirements

  • Strong experience in Salesforce and CRM systems, invoicing, and freight.
  • In-depth product knowledge and a passion for delivering outstanding customer service.
  • Attention to detail, particularly when entering sales order data and managing client information.

What We Offer

  • A collaborative team environment.
  • A competitive salary of $65,000 plus super.
  • A full-time, Monday to Friday position at our Southbank office.


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