Department Team Leader

1 week ago


Melbourne, Victoria, Australia Spotlight Group Full time
About the Role

We are seeking a highly motivated and experienced Department Team Leader to join our team at Spotlight Group. As a Department Team Leader, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.

Key Responsibilities
  • Leadership and Team Management
    • Lead a team of sales associates to achieve sales targets and provide exceptional customer service
    • Develop and implement strategies to improve sales performance and customer satisfaction
  • Operational Excellence
    • Ensure that all store operations are running smoothly and efficiently
    • Manage inventory levels and maintain a high level of stock accuracy
  • Customer Service
    • Provide exceptional customer service to all customers
    • Respond to customer complaints and resolve issues in a timely and professional manner
  • Training and Development
    • Train and develop sales associates to improve their skills and knowledge
    • Provide coaching and feedback to sales associates to improve their performance
Requirements
  • Experience
    • Minimum 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
  • Education
    • High school diploma or equivalent required
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth
  • Supportive Work Environment
    • A supportive and inclusive work environment


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