Leading Customer Experiences

2 weeks ago


Toowoomba, Queensland, Australia beBeeCustomerExperience Full time $80,000 - $120,000

Customer Experience Leader

We are seeking a results-driven leader to join our retail team.

Key Responsibilities:

  • Lead, coach and mentor a team of retail experts to deliver exceptional customer experiences.
  • Develop and implement strategies to drive sales growth and improve store operations.
  • Resolve customer complaints and provide timely responses to their inquiries.
  • Assist with onboarding new team members and provide them with the tools and knowledge they need to succeed.

Qualifications:

  • Strong background in retail management and well-versed in innovative practices.
  • Excellent customer service skills and ability to resolve conflicts effectively.
  • Problem-solving pro with an innate ability to make thoughtful and well-informed decisions.
  • Thrives in a collaborative environment and is comfortable supporting their team.

Benefits:

  • Competitive remuneration package.
  • $80 monthly credit and discounts on products.
  • Inclusive paid parental leave.
  • Flexible working arrangements.

Diversity and Inclusion:

We value diversity and inclusivity. We strive to create a welcoming and supportive workplace for individual differences.



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