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Support Specialist for Personal Banking
2 weeks ago
We are seeking a highly skilled Customer Service Specialist to join our team. As a valued member, you will provide exceptional support and service to our customers, serving as their primary point of contact for retail banking needs in the local community.
Key Responsibilities- You will assist customers in achieving their financial goals through our range of products and services, including savings, insurance, and personal lending options.
- You will deliver sales and lending results while maintaining high customer satisfaction levels.
- You will contribute to our purpose of helping every Australian own their own home by providing tailored solutions and advice.
To succeed in this role, you will thrive in an environment where:
- You can learn new things, such as products, services, and ways of working.
- You're challenged to go above and beyond with each customer interaction, making a positive impact on their lives.
- You build meaningful connections with people in your local community, making a real difference in their daily lives.
- You help solve problems for customers by matching their needs with our products and solutions.
- You achieve results that help customers reach their financial and lifestyle goals.
- You contribute to protecting customers through strict adherence to policies and regulations.
As a member of our team, you will enjoy a range of fantastic benefits, including:
- We invest in your development and wellbeing, offering study leave, a day for yourself, and professional wellbeing coaching.
- We provide access to our wellbeing centre, supporting your physical and mental health.
- We offer discounts on our products and services, helping you achieve your financial goals and positively impact your family and community.
Imagine working for a bank that truly makes a difference. You can, at Great Southern Bank is deleted.
We are committed to building a strong, inclusive, and diverse workplace where everyone feels valued, connected, and respected. We celebrate diverse backgrounds, cultures, abilities, ideas, and experiences, recognizing the benefits they bring to our work, communities, and customers. We promote an inclusive culture through flexible working, collaboration, and fair decision-making that empowers our people to be their best every day.
We value fairness, respect, and empathy in all our interactions, ensuring our customers feel heard and supported. By working together, we can make a real difference in people's lives and create a brighter future for everyone.
