Customer Banking Specialist

2 weeks ago

Shire Of Lake Grace, Australia Commonwealth Bank Full time
  • You're a passionate customer service professional
  • We are enhancing the financial wellbeing for our customers
  • Together we're delivering outstanding customer experiences

You will be joining one of our Multi-Channel Branches

What is a Multi-Channel Branch?

  • Tuesday, Thursday and Friday: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
  • Monday and Wednesday: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.

Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. More specifically, you will:

  • Assist customers with general banking transactions, answering questions and queries
  • Build a personal connection with customers through meaningful conversations face to face and through our direct channels
  • Work with customers to use our in-branch technology and digital banking options
  • Complete Financial Health Checks to assess customers' financial needs
  • Process applications for personal loans, credit cards and associated products
  • Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
  • Be provided with continuous training and development to support your career aspirations

We're interested in hearing from people who have:

A passion for delivering outstanding customer service with every interaction

  • The ability to have great conversations and confidence to ask challenging questions
  • Problem solving attitude and curiosity in finding the right solutions
  • An open approach to learning new things and goal oriented
  • An ability to work collaboratively as a team to deliver a seamless customer experience

Don't wait, apply today

Aboriginal &/or Torres Strait Islander people encouraged to apply

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 08/09/2025
#J-18808-Ljbffr

  • Customer Banking Specialist

    3 weeks ago

    Lake Grace, Australia Commonwealth Bank Full time

    You're a passionate customer service professional We are enhancing the financial wellbeing for our customers Together we're delivering outstanding customer experiencesYou will be joining one of our Multi-Channel Branches What is a Multi-Channel Branch?Tuesday, Thursday and Friday: We assist our customers with their everyday banking needs and complaints via...

  • Customer Banking Specialist

    2 weeks ago

    Lake Grace, Australia Commonwealth Bank of Australia Full time $80,000 - $120,000 per year

    You're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer experiencesYou will be joining one of our Multi-Channel BranchesWhat is a Multi-Channel Branch?Tuesday, Thursday and Friday: We assist our customers with their everyday banking needs and complaints via...

  • Customer Banking Specialist

    4 days ago

    Lake Grace, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    You're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer experiencesYou will be joining one of our Multi-Channel BranchesWhat is a Multi-Channel Branch?Tuesday, Thursday and Friday: We assist our customers with their everyday banking needs and complaints via...

  • Customer Banking Specialist

    1 week ago

    Lake Grace, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    You're a passionate customer service professional   We are enhancing the financial wellbeing for our customers    Together we're delivering outstanding customer experiences You will be joining one of our Multi-Channel Branches   What is a Multi-Channel Branch? Tuesday, Thursday and Friday: We assist our customers with their everyday...

  • Financial Experience Specialist

    2 weeks ago

    Shire Of Lake Grace, Australia beBeeCustomer Full time $70,000 - $110,000

    Customer Service AmbassadorAbout the RoleThis is a unique opportunity to make a meaningful impact in the lives of customers. As a Customer Banking Specialist, you will play a key role in delivering exceptional customer experiences and building long-lasting relationships.Key ResponsibilitiesAssist customers with their everyday banking needs, answering...

  • Customer Banking Specialist

    3 weeks ago

    Shire of Esperance, Australia CommBank Full time

    Customer Banking Specialist - Esperance 33.75hr/wk Add expected salary to your profile for insights You're a passionate customer service professional We are enhancing the financial wellbeing for our customers Together we're delivering outstanding customer experiences You will be joining one of our Multi Channel BranchesThe roster for this role is 8.30am -...

  • Customer Banking Specialist

    4 days ago

    City of Boroondara, Australia Commonwealth Bank Full time $80,000 - $120,000 per year

    Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:30 hours per weekMonday - Friday: 9.30am-4pmDo work that matters  As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business...

  • Financial Wellbeing Expert

    1 week ago

    Lake Grace, Australia beBeeRelationship Full time $90,000 - $110,000

    Job DescriptionAs a Customer Banking Specialist, you will play a vital role in enhancing the financial wellbeing of our customers.You will join one of our multi-channel branches, where you will assist customers with general banking transactions, answer questions and queries, and build personal connections through meaningful conversations face-to-face and...

  • Customer Banking Specialist

    2 weeks ago

    City of Boroondara, Australia Commonwealth Bank Full time

    **30 hours per week**: - **Monday - Friday: 9.30am-4pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and...

  • Customer Banking Specialist Camberwell

    2 weeks ago

    City of Boroondara, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career** - **Access to extensive employee benefits & discounts** - **Be part of a collaborative and high-performing culture**17**hours per week**: - Monday 11.30-4pm - Tuesday 12-4pm - Thursday 11-4pm - Friday 12-4pm **Do work**that**matters** As the public face of CommBank, the Retail Banking Services...