Community Case Manager

2 months ago

Sutherland Shire, Australia Kincare Full time
About the Role:

We are seeking a skilled Community Case Manager to join our team at KinCare and play a vital role in supporting elderly individuals in the community to live independently and with dignity in their own homes.

As a Community Case Manager, your primary responsibility will be to manage a portfolio of community-based elderly customers with Home Care Packages. You will assess their needs, develop personalized care plans, and manage budgets to ensure each customer's unique requirements are met. Your role will also involve signing up new customers and proactively managing existing ones, while maintaining a person-centered approach. Collaboration and coordination with Nurses and Allied Health professionals will be crucial to delivering comprehensive care.

In this permanent full-time role, you will work autonomously from home and within the community (approximately 50/50 split), with customers across various suburbs.

About You:
  • Previous experience in community-based case management is preferred.
  • Experience with Home Care Packages is desirable.
  • Current driver's license and a reliable vehicle with insurance.
  • Strong communication skills, both verbal and written.
  • Demonstrated empathy and compassion.
  • Excellent problem-solving abilities and critical thinking skills.
  • Good organizational and time management skills.
  • Cultural competence and the ability to work with diverse populations.
  • Advocacy skills to ensure clients' needs are met.
  • Collaboration and teamwork skills to work effectively with interdisciplinary teams.
About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We're committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

At KinCare, we believe in creating a work environment that is inspiring, challenging, and supportive. Our team is passionate about delivering exceptional care services, and we're committed to helping our employees grow and develop their careers.

We prioritize work-life balance and flexibility, recognizing that our employees' personal and professional lives are interconnected. As a family-oriented company, we strive to create a work environment that is inclusive, respectful, and supportive of our employees' needs.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check, and provide proof of COVID-19 vaccination.

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