
Regional Service Manager
2 weeks ago
The Client Regional Coordinator will work under general direction to manage their respective service regions. This role involves supervising various functions within the work area, applying skills and knowledge gained through qualifications and/or experience, and ensuring regional performance and compliance.
Key Responsibilities:- Recruit, appraise, manage, educate, and monitor the performance of all support staff within the region to ensure qualified and experienced personnel are available.
- Oversee the scheduling and allocation of support workers to meet clients' needs.
- Ensure all Key Performance Indicators (KPIs) are met according to management directives and compliance standards.
- Collaborate with the Business Development team to generate and convert leads through sales and marketing initiatives, and identify new business opportunities within the NDIS sector.
- Maintain and build relationships with participants, Support Coordinators, Plan Managers, and Allied Health Professionals.
- Manage initial assessments, onboarding processes, and provide advice to potential clients, families, and carers.
This position requires a high level of leadership, communication, and interpersonal skills, as well as the ability to multitask and solve problems effectively. The successful candidate will possess a relevant four-year degree or lesser qualifications with substantial experience in team leadership or support management within the NDIS sector. Strong proficiency in Microsoft Office and data analysis software is also essential.
RequirementsA competitive remuneration package and opportunities for career advancement are offered to the right candidate.
How to ApplyInterested candidates should submit their applications by following the instructions below.
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