Career Opportunities in Financial Services
5 days ago
A career opportunity exists for a finance professional with a diversified financial services provider operating across Australia.
Key Responsibilities:- Respond to customer inquiries via all contact channels.
- Meet shift and task schedule requirements as outlined in periodic rosters.
- Produce customer correspondence within agreed service levels and quality criteria.
- Resolve customer complaints in accordance with internal dispute resolution procedures or escalate issues outside of expertise.
- Participate in continuous improvement activities.
- Complete compliance training within the set timeframe.
- Actively manage performance and engage in coaching and training to improve performance.
- Adhere to policies, standards, and procedures to mitigate risk and meet regulatory guidelines.
- Hold a degree in accounting, finance, or a related field.
- Display a keen interest in the financial services industry.
- Demonstrate strong analytical and problem-solving skills.
- Exhibit attention to detail and commitment to accuracy in work.
- Be proficient in Microsoft Excel and other financial tools.
- Be able to work collaboratively in a team environment.
- Exhibit effective written and verbal communication skills.
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