Customer Service Specialist Opportunity

6 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $88,000
Job Title:

We are seeking a skilled and motivated retail professional to fill this exciting customer service specialist role.

About the Role:

  • This is an exceptional opportunity for someone with excellent communication skills, who can provide top-notch customer support in a fast-paced retail environment.
  • The successful candidate will be responsible for delivering high-quality customer experiences, responding to queries, and resolving issues promptly.

Main Responsibilities:

  1. Provide consultative services to customers, engaging with them to understand their needs and develop customised solutions.
  2. Showcase knowledge of cutting-edge products and stay up-to-date with new releases.
  3. Support sales targets and contribute to achieving key performance indicators (KPIs).

Requirements:

  • Able to effectively communicate with a variety of customers, both in-person and over the phone.
  • Capable of working in a team environment, collaborating with colleagues to achieve common goals.
  • Hungry to learn and grow within the role, with opportunities for professional development and training.
  • Experience in a customer-facing role, preferably in a retail setting.

Benefits:

  • Team performance-related commission, with a guaranteed first 2 months.
  • Discounts on Telstra services.
  • Ongoing training and development opportunities from management.
  • Exclusive discounts and offers across a range of brands and partners.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing opportunities for growth and development.
  • A competitive remuneration package.

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