Senior Manager, Controls Oversight
4 weeks ago
Role Overview
The Senior Manager, Controls Oversight will play a critical role in supporting the Consumer Division by contributing to the identification, management, mitigation, and monitoring of risks through key risk management programs focusing on controls, obligations, and value chains.
Key Responsibilities
- Support the Division in managing, reporting, and uplifting controls to ensure they are fit for purpose to address obligations and risks.
- Manage the execution of the Controls Strategy to review, optimize, and uplift control performance.
- Work with the BCM Chapter to achieve outcomes across the Divisions and broader organization.
- Provide subject matter expertise to the business on controls, risk, and compliance policies, standards, and obligations to ensure business operations, risk management practices, and controls are aligned to the wider Group.
- Provide reporting and insights to relevant forums, including divisional reporting, briefing notes, forums, and any other risk reports required for provision to the Consumer LOBs and BUs.
- Perform control assessments on Consumer COO divisional controls.
- Contribute to the development of integrated and effective solutions for resolving risk and control issues and incidents to drive a strong risk and controls culture that helps achieve business objectives.
- Provide insights of themes emerging from QA reviews for business acceptance and actioning.
- Contribute to other key risk programs and reviews (where required), e.g., the deliverables in the CD Return to Medium Appetite Plans with appropriate cadence for LOBs and Line 2.
Requirements
- 8+ years' work experience, preferably in banking/financial services/risk assessment, including a material risk policy component related to the relevant risk class.
- Knowledge of the regulatory framework impacting the banking and financial services industry.
- Solid knowledge of all aspects of operational risk management and strong knowledge and experience in control design, testing, and quality assurance.
- Experience working with process mapping tools, RCMs, Power BI, Power Apps, Tableau, or other equivalent reporting tools.
- Stakeholder management skills.
- Strong communication skills (both written and oral).
- Tertiary qualifications in a relevant field.
- This role is expected to demonstrate advanced technical, behavioral, and leadership capabilities.
About Westpac Group
For the past 200 years, we've been backing people, businesses, communities, and ideas. As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.
Together, we're creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.
We make change happen in the community. It's our shared vision of a safer, greener, and more inclusive world that sees us back new ideas, innovations, and individuals who are creating better futures.
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