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Retail Experience Specialist
2 weeks ago
Job Overview: Customer Service Reviewer
We are seeking experienced and skilled individuals to join our team of Customer Service Reviewers. As a Customer Service Reviewer, you will be responsible for visiting retail outlets and providing detailed feedback on store presentation, customer service, selling skills, and overall cleanliness.
About the Role:
- Conduct in-store observations and surveys to gather feedback on customer experience.
- Provide detailed reports on findings, highlighting areas for improvement.
- Work closely with retailers to implement changes and recommendations.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Strong attention to detail and analytical skills.
- Ability to travel and conduct in-store visits.
Benefits:
- Opportunity to work with leading retail brands.
- Gain valuable experience in customer service and feedback analysis.
- Competitive pay rate.
To Apply:
Please submit your resume and a cover letter outlining your suitability for this role. We look forward to hearing from you.
