
Senior Change Strategist
2 weeks ago
We are seeking a highly skilled Lead Transformation Expert to spearhead our Future Retirement Living Model project.
- The ideal candidate will possess exceptional leadership skills and the ability to drive complex service transformations with multiple stakeholders.
- A broad experience across business, technology, people, and culture change is essential for success in this role.
- Applying human-centered design and service design principles, the expert will collaborate with stakeholders to co-create meaningful transformation initiatives.
- A strong commitment to delivering exceptional customer experiences is crucial in this position.
About the Role
Main Responsibilities:- Develop and implement effective transformation strategies to engage stakeholders, mitigate risks, and ensure readiness.
- Collaborate with managers and project teams to embed transformation activities, co-design strategies, and foster an inclusive, values-driven transformation culture.
- Communicate transformation effectively to all stakeholders and employees.
- Work closely with senior leaders to advise and coach on their roles in transformation.
Required Skills and Qualifications
- Bachelor's degree or equivalent experience in a relevant field.
- Minimum 5 years of experience in transformation, particularly related to business projects.
- Proficiency in transformation methodologies such as Prosci/ADKAR, Kotter, or similar.
- Excellent communication, interpersonal, and influencing skills.
- Ability to collaborate effectively with diverse teams and stakeholders at all levels of the organization.
- Strong problem-solving skills and a proactive, results-oriented approach.
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