Care Services Manager

2 weeks ago

Warwick, Australia beBeeService Full time $80,000 - $95,000
Service Team Leader Position Overview

This is a permanent, full-time opportunity to make a real difference in the lives of others.

We provide care and compassion to vulnerable people at different stages of their life journey.

The Service Team Leader is responsible for aiding in the operational support functions of the Home Care Team.

In this varied role, you will:

  • Organise, conduct and document the planning, provision and assessment of community services for low to medium level client care needs;
  • Ensure compliance with community care best practice, privacy and legal obligations;
  • Provide advocacy and support for clients and people living with dementia and/or behaviours of concern;
  • Coordinate stakeholders and external services to enhance care for clients;
  • Train and mentor Home Care Workers;
  • Promote the service within the catchment area; identify opportunities for expansion.
Required Skills and Qualifications

To be successful, your skills, qualifications and experience will include:

  • Certificate III in Individual Support (Home and Community) or equivalent;
  • Current driver's licence and a willingness to use your own comprehensively insured vehicle for work purposes;
  • Applied knowledge of current aged care legislation, funding mechanisms, government policies, and statutory regulations;
  • Current First Aid and Cardiopulmonary Resuscitation (CPR) certificates;
  • Minimum one-year experience in leading a service delivery team and planning, co-ordinating and implementing care services in the home care/community care environment;
  • Ability to use mobile devices to record and manage information;
  • Intermediate computer skills with the ability to use Word, Excel, Outlook and PowerPoint;
  • Possess a current National Police Certificate - or the ability to acquire;
  • Undergo a National Personal Insolvency Check.
Benefits

You will be joining a friendly and supportive team who exercise compassion and empathy when engaging with our much-loved clients.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.

Key Responsibilities

Key responsibilities of the Service Team Leader position include:

  • Planning, conducting and documenting the provision and assessment of community services for low to medium level client care needs;
  • Ensuring compliance with community care best practice, privacy and legal obligations;
  • Providing advocacy and support for clients and people living with dementia and/or behaviours of concern;
  • Coordinating stakeholders and external services to enhance care for clients;
  • Training and mentoring Home Care Workers;
  • Promoting the service within the catchment area; identifying opportunities for expansion.

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