Employment Coach

3 weeks ago


Coburg, Victoria, Australia Workskil Australia Ltd Full time
About the Role

We are seeking a highly motivated and dedicated Employment Coach to join our team at Workskil Australia Ltd. As an Employment Coach, you will play a vital role in assisting our customers to set and achieve their career goals while meeting the contractual requirements of an employment service provider.

Key Responsibilities
  • Assist diverse customers in overcoming personal and professional challenges to achieve their career aspirations.
  • Deliver coaching to improve employability skills, confidence, and career planning to support customers in securing suitable employment opportunities.
  • Prepare high-quality resumes, cover letters, and support the job application process to enhance customers' chances of success.
  • Finding suitable employment opportunities for customers and advocating on their behalf to ensure they receive the support they need.
  • Refer customers to internal and external support services for housing, mental health, and financial counselling to address any underlying barriers to employment.
  • Provide additional mentoring and support during the first six months of employment to ensure customers receive the necessary guidance and resources to succeed.
  • Document customer information and progress accurately within Workskil Australia and Government systems to ensure seamless communication and collaboration.
About You

We are looking for a passionate and driven individual who is committed to helping others achieve their career goals. As an Employment Coach, you will be self-motivated, inclusive, and open-minded, with excellent communication and interpersonal skills. You will be able to demonstrate the following:

  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team to achieve individual targets and work to clearly defined KPIs.
  • Strong administration skills and IT literacy, including data entry, Word, Excel, and Outlook to manage customer information and progress.
  • Attention to detail and ability to work under pressure to meet deadlines and deliver high-quality results.
  • Meeting a minimum typing speed of 30 words per minute to efficiently manage customer data and documentation.
Benefits

We offer a range of benefits that reward and acknowledge staff for their ongoing commitments. These include:

  • Attractive salary that exceeds expectations of a not-for-profit and registered charity.
  • Wellbeing day to promote work-life balance and staff wellbeing.
  • Salary packaging to increase take-home pay while maintaining full superannuation contributions.
  • Parental leave to support staff in balancing work and family responsibilities.
  • Career progression opportunities to develop aspiring leaders and prepare them for future leadership positions within the organisation.
About Workskil Australia

Workskil Australia is a national not-for-profit employment services provider and registered charity committed to building better lives. We have been helping individuals find work and achieve sustained financial and social self-reliance for over 40 years. Our commitment to improving lives is stronger than ever, and we are dedicated to creating a safe and inclusive environment for children and young people in the delivery of our services.

We approach the development of our staff with the same mindset, offering an environment where you can thrive. Our caring culture encourages growth and prioritises the wellbeing of colleagues. We strive to include and understand different backgrounds and harness all people's unique talents, perspectives, and experiences. Join our team and be part of an organisation that is committed to making a positive difference in the lives of others.


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