Retail Store Manager

2 days ago


Byron Bay, New South Wales, Australia The Salvation Army Full time

About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About the Job

We're looking for a talented Store Manager for The Salvation Army who loves retail, loves a challenge, and loves waking up each day with a passion for making a difference.

As a Store Manager, you will be responsible for efficiently and effectively managing all aspects of one retail site to maximise sales and profitability.

Key Responsibilities

  • Lead, grow, and develop a team of paid employees and volunteers to deliver exceptional customer service and drive sales growth.
  • Embed exceptional operational and visual merchandise standards to create an inspiring in-store experience for customers and community members.
  • Role-model a 'safety first' culture in our stores and ensure compliance with all relevant laws and regulations.
  • Plan and manage the financial performance of the store, including budgeting, forecasting, and reporting.
  • Build and support the volunteer workforce and engage with the local community to promote The Salvation Army's mission and values.

About You

We're looking for a high-energy, hands-on individual with a proven track record in providing outstanding customer service and leading high-performing teams.

You will be an outstanding written and verbal communicator with strong interpersonal skills, and possess excellent people leadership and management abilities.

Solid technical skills and experience using Workday HCM system are highly regarded.


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