Frontline Assistance Specialist

3 days ago


Launceston, Tasmania, Australia Anglicare North Queensland Limited Full time
Key Responsibilities
  • Transferring and directing customer and employee phone calls to appropriate staff in accordance with operational processes;
  • Maintaining the quality of customer service by tracking queries using databases and systems;
  • Providing administrative support as required;
  • Providing face-to-face customer service to our clients, stakeholders, and staff;
  • Maintaining confidentiality and security of all customer and employee information and data.


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