Customer Service Team Lead

1 month ago


Sydney, New South Wales, Australia Rentokil Initial Full time

We are seeking an exceptional leader to spearhead our customer service team at Rentokil Initial.

The successful candidate will be responsible for leading and developing the day-to-day operations of the team, including recruiting, training, managing, and monitoring their activities to achieve business goals.

This is a fantastic opportunity for an experienced leader with a passion for delivering excellent customer service to join our dynamic team and contribute to our success.

Key responsibilities:

  • Lead the office-based customer service team and enable the sales and operations teams in the field
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain high standards of customer service and ensure seamless communication between teams

To be successful in this role, you will need:

  • A proven track record of leadership and customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

In return, we offer:

  • A competitive salary of approximately $85,000 per annum
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

About us:

Rentokil Initial is a market-leading local business backed by a global organisation with a great culture that cares. We pride ourselves on providing excellent customer service and strive to deliver outstanding results.

We believe that our people are our greatest asset and invest heavily in their development and well-being. If you are passionate about delivering exceptional customer service and want to be part of a successful team, please apply now



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