Diagnostic Solution Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCommunication Full time $50,000 - $60,000

At IDEXX, we are committed to growing from within and providing opportunities for career development. As a Technical Support Representative, you will be the first point of contact for valued customers, providing expert support for in-clinic diagnostic solutions.

Key Responsibilities
  • Provide technical support to veterinary clinics using our diagnostic products.
  • Troubleshoot and resolve product issues with professionalism and care.
  • Respond to customer queries with clarity and empathy.
  • Liaise with cross-functional teams to ensure timely and effective solutions.
Essential Qualifications
  • A passion for delivering outstanding customer experiences.
  • Previous experience in a customer contact or support environment.
  • A strong aptitude for learning and communicating technical information.
  • Self-motivation and the ability to thrive in a collaborative team setting.
Why Choose Us?

We value the work our Technical Support team does – it's a critical part of how we deliver on our purpose. Whether you're looking to grow your career or deepen your expertise in a role that truly matters, we offer the support, flexibility, and recognition to help you succeed.

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