
Enterprise Training Consultant
1 week ago
The Role
We are seeking a highly skilled Training Specialist to join our team. As a Training Specialist, you will play a key role in delivering high-quality training programs across multiple software platforms. You will be responsible for managing the full training lifecycle - from new enterprise clients to running structured webinars and fulfilling paid training requests. This is a fantastic opportunity for a dynamic professional passionate about helping clients succeed through effective learning and adoption of innovative SaaS platforms.
Key Responsibilities:
- Act as a 'solutions expert' by delivering tailored training sessions to clients across various platforms, helping them achieve their business objectives
- Leading structured training across Box and Dice, Vault (Commercial, Projects, FMS), Agora Insights, and Secure Sign
- Managing monthly update webinars and coordinating closely with internal stakeholders to deliver current and relevant content
- Handling all paid training engagements and ensuring these are completed to a high standard across supported platforms
- Executing and maintaining process workflows related to training delivery to ensure consistency and quality
- Coordinating onboarding and long-term training programs for enterprise clients, supporting their growth and success
Requirements:
- At least 2 years' experience in a role involving training or facilitation, ideally in a SaaS and client-facing environment
- Comfortable leading training sessions in front of groups (in-person or online)
- At least 1 year of experience working with SaaS platforms
- Demonstrated success in managing multiple client concurrent training projects with competing priorities with a focus on quality and timeliness
- Technologically savvy with a demonstrated ability to learn new systems quickly
Desired Skills:
- Familiarity with real estate CRM platforms and industry terminology
- Experience with enterprise onboarding workflows and documentation
- Knowledge of cross-functional tools such as Zendesk, Process Street, Confluence, and Jira
What Makes This Opportunity Great?
This is a chance to work for a global industry leader with nearly five decades of experience and innovation. You'll have a flexible work environment and an engaging, supportive culture. Join a collaborative team passionate about delivering outstanding customer experiences and impact client success by driving product knowledge and adoption.
Benefits:
- Flexible working arrangements
- Base salary
- 6x Flexi AnyDay (pro-rata): knock 2.5 hours off your day
- Me Days: additional 3 days of annual leave for qualifying employees
- Engaging, fun & inclusive culture
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