Business Process Optimization Specialist
1 week ago
Job Title: Business Process Optimization Specialist
Description:
We acknowledge that our office is situated on the traditional and unceded territory of the Lekwungen speaking People, which includes the Esquimalt and Songhees First Nations, as well as the traditional lands of the W_SÁNEC First Nations. We are honoured to be able to live, work and play on this land.
About Us:
As a Provincial Crown Corporation, our enduring purpose is to support communities through independent excellence in property assessments. Our people are the key to our success - they drive our business, bring our values to life and help build communities. We value BC and also truly value our people.
About You:
You are a tech-savvy, Enterprise Resource Planning (ERP) subject matter expert, who can translate business processes into real-time solutions. You bring a strong knowledge of ERP systems and are passionate about developing and designing processes that enhance efficiency, accuracy and overall user experience. You should be an exceptional communicator and problem-solver who can effectively collaborate with different functional areas: Finance, HR and Payroll.
What You'll Get To Do:
This role provides leadership, expertise, service excellence and innovation to advance the organization's strategic priorities. The role identifies business requirements, designs solutions, and configures, tests and implements system updates.
Responsibilities Include:
- Ensuring that organizational priorities are reflected in our product roadmap.
- Consulting with various program areas to determine support requirements, building reports, analyzing trends and preparing informative reports.
- Delivering and developing end user training and system guides and communication plans which clearly explain system changes.
- Leading project teams and identifying project goals, scope, deliverables, communication and change management plans and determining project measures.
- Working collaboratively with IT employees and vendors to ensure service performance and implementation of process improvements or technical enhancements.
- Setting work priorities and standards; planning and assigning work and monitoring and auditing progress.
- Conducting appraisals, providing feedback and identifying training needs and priorities.
Location: Victoria, BC
Salary Range: $97,634 - $119,295
Our Commitment To You:
We are committed to ensuring that reasonable accommodations are made available to everyone and not limited to those with any abilities or disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request.
What Else You Should Know:
Complete the full application for this position, including your education, certifications and experience that are relevant to and/or required per the stated qualifications. If you are an internal employee, please ensure that your employee profile contains your relevant education and experience.
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