Cell Therapy Account Manager

1 week ago

Sydney, New South Wales, Australia Gilead Sciences Pty Limited Full time
About the Role

Gilead Sciences Pty Limited is a leading biopharmaceutical company that discovers, develops, and commercialises innovative medicines in areas of unmet medical need. Our heritage of science and innovation and the curiosity and passion of everyone who works here has enabled us to provide medicines that help transform standards of care for more than 30 years.

We are seeking a highly motivated and experienced professional to join our team as a Cell Therapy Account Manager. As a key member of our commercial team, you will be responsible for delivering our current CAR T portfolio and future products into the market.

Key Responsibilities
  • Develop and execute strategic account plans to drive commercial objectives for the Cell Therapy portfolio.
  • Build and maintain strong relationships with key stakeholders, including haematology specialists and decision-makers within treatment centres.
  • Collaborate with cross-functional teams to ensure seamless execution of brand strategies, goals, and promotional tactics.
  • Provide exceptional customer support and navigate complex hospital environments to understand the needs and issues of various stakeholders.
  • Manage internal customer-facing partners to ensure a positive experience with Gilead and our products.
  • Develop and maintain disease state and product-specific knowledge to stay up-to-date with the latest developments in the field.
  • Actively gather customer insights and provide timely follow-up on commitments and requests.
  • Operate in compliance with all laws, regulations, and policies that govern the conduct of activities.
Requirements
  • Minimum 5 years of haematology sales experience.
  • Demonstrated ability to provide unprecedented customer support across stakeholder groups.
  • Initiative and a willingness to work hands-on and with a sense of urgency in a fast-paced environment.
  • Ability to be a contributing member of a high-performing team where individual and team success align.
  • Experience executing with products/therapies that require complex customer delivery, including logistics management.
  • Ability to successfully work and collaborate with field-based and internal cross-functional partners.
  • Strong business acumen and ability to evaluate and apply data to inform decision-making.
  • Outstanding written, verbal, and presentation skills with internal and external stakeholders.
  • Scientific educational background preferred or other related graduate-level degree.
  • Possesses a long-term, strategic understanding of the Haematology/Oncology & SCT market in Australia.
  • Launch experience within academic hospitals is a must.
  • Experience with managing large accounts, including strategic planning, problem-solving, and execution.
  • Working knowledge of regulatory and compliance and ability to work daily with SOPs.
  • Exceptional organisational and time management skills.
  • Requires limited travel initially, which may be both domestic and international.
  • Exceptional interpersonal and influencing skills.
  • Strong written and verbal communication skills.
  • Ability to build consensus across multiple cross-functional teams.
  • Proven ability to successfully communicate and execute organisational goals and brand strategies.
Gilead Core Values
  • Integrity (always doing the right thing)
  • Teamwork (collaborating in good faith)
  • Excellence (working at a high level of commitment and capability)
  • Accountability (taking personal responsibility)
  • Inclusion (encouraging diversity)

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