HR Specialist: Complex Case Resolution

1 day ago


Brisbane, Queensland, Australia beBeeCase Full time $87,654 - $123,456

Our organization is seeking a skilled HR professional to fill the role of Complex Case Manager.

This position involves managing and investigating complex cases, interpreting legislation and policy, and providing advice to senior executives. The ideal candidate will have strong analytical and communication skills, as well as the ability to build trusted relationships with stakeholders.

The successful applicant will work closely with the Conduct, Performance and Reviews team to ensure that all cases are handled in accordance with relevant laws and regulations.

We value diversity and inclusion in our recruitment practices and encourage applications from individuals with diverse backgrounds.

Key Responsibilities:

  • Manage and investigate complex cases, including preliminary and formal investigations of suspected breaches of the APS Code of Conduct
  • Interpret and apply relevant legislation, policy, and best practice guidelines
  • Provide strategic advice to senior executives on case handling strategies and risks
  • Build and maintain effective working relationships with stakeholders, including union representatives and managers
  • Contribute to the development of contemporary and best practice HR policies and processes

Essential Skills and Qualifications:

  • Degree in Human Resources or related field
  • Strong analytical and communication skills
  • Ability to build trusted relationships with stakeholders
  • Experience in managing complex cases and interpreting legislation and policy

Working Conditions:

  • Full-time position
  • Mid-senior level
  • Government Administration industry


  • Brisbane, Queensland, Australia beBeeDispute Full time $97,816 - $136,595

    HR Case Management SpecialistWe are seeking skilled HR professionals to join our Conduct, Performance and Reviews team.Preliminary and formal investigations of suspected breaches of the APS Code of Conduct will be conducted by this role.Employee complaints management is a key responsibility of this position.Action/employment decisions reviews are also...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewJoin to apply for the HR Complex Case Officer & Manager role at Australian Taxation Office.We are seeking HR Complex Case Officers and Managers to join the Conduct, Performance and Reviews team.ResponsibilitiesAll Case Officers and Managers undertake two or more of the following case types:Preliminary and formal investigations of suspected breaches...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    Overview Join to apply for the HR Complex Case Officer & Manager role at Australian Taxation Office. We are seeking HR Complex Case Officers and Managers to join the Conduct, Performance and Reviews team. Responsibilities All Case Officers and Managers undertake two or more of the following case types:Preliminary and formal investigations of...


  • Brisbane, Queensland, Australia CSIRO Full time

    Employee Relations/HR Complex Case ManagementJoin to apply for the Employee Relations/HR Complex Case Management role at CSIROAcknowledgement of CountryCSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects...


  • Brisbane, Queensland, Australia CSIRO Full time

    Employee Relations/HR Complex Case ManagementJoin to apply for the Employee Relations/HR Complex Case Management role at CSIROAcknowledgement of CountryCSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects...


  • Brisbane, Queensland, Australia beBeeInvestigation Full time $114,219 - $123,605

    Complex Case SpecialistCSIRO seeks an experienced Employee Relations/HR Complex Case Specialist with demonstrated expertise in workplace investigations and complex case management to join the Workplace Relations team.In this role, you will manage the end-to-end process of sensitive matters, including misconduct, bullying, harassment, and discrimination.The...


  • Brisbane, Queensland, Australia beBeeInvestigation Full time $114,219 - $123,605

    Workplace Investigation SpecialistIn this role, you will lead and manage complex workplace investigations into misconduct, bullying, harassment, discrimination and other sensitive matters.Undertake evidence-based analysis and prepare clear findings and recommendations, providing accurate, risk-focused advice to senior management.Collaborate with key...


  • Brisbane, Queensland, Australia beBeeInvestigation Full time $114,219 - $123,605

    Resolve Complex People MattersPlay a pivotal role in resolving intricate workplace issues at Australia's national science agency.Key Responsibilities:Lead and manage thorough investigations into misconduct, bullying, harassment, discrimination and other sensitive matters, ensuring fairness, confidentiality and alignment with core values.Conduct...

  • HR Case Manager

    4 days ago


    Brisbane, Queensland, Australia beBeeDiversity Full time $98,765 - $123,456

    Job TitleAn HR Specialist will investigate and manage complex, sensitive cases. The role involves interpreting and applying relevant legislation, policy, and agreements.About the RoleManage / investigate complex cases with guidance from your team leaderApply knowledge of relevant laws, policies, and agreements to inform decision-makingSkills and...


  • Brisbane, Queensland, Australia beBeedispute Full time $79,999 - $125,999

    Job OverviewWe are seeking an HR Case Manager to join our Conduct, Performance and Reviews team.The ideal candidate will have experience in managing complex cases, interpreting legislation and policy, and providing informed analysis and options.About the RoleThis is a challenging opportunity for an individual who is passionate about resolving disputes and...