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Receptionist

2 months ago

Wantirna, Victoria, Australia Healius Full time

Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at Healius in Knox private hospital. As a key point of contact for patients and referring doctors, you will provide exceptional customer service and support to our team.

About the Role

This is a full-time Receptionist position working flexible shifts between 6:30 am – 10:00 pm, including weekends and public holidays. You will be responsible for:

  • Providing customer service and care to patients and their families
  • Driving the delivery of high-quality reception services
  • Developing and maintaining strong working relationships with patients, referees, staff, and managers
  • General Clerical Duties
  • Patient record management
  • Medicare billing and banking

What We Offer

As a Receptionist at Healius, you will have access to a range of benefits, including:

  • A marketplace of exclusive discounts and vouchers from leading Australian and online retailers
  • Corporate health insurance discounts, banking benefits, and novated leasing consultations
  • An e-learning platform with access to a library of courses and learning paths
  • An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches
  • Fitness Passport – access fitness centres across Australia at a subsidised rate
  • Career growth opportunities across the Healius network

Requirements

To be successful in this role, you will need:

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other relevant software

What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you are a team player with a positive attitude and a willingness to learn, we encourage you to apply for this exciting opportunity.