Digital Experience Optimization Specialist

3 days ago


Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $110,000

Enhancing digital experiences is crucial for business success. As a Digital Platform Support Analyst, you play a key role in maintaining and optimizing consumer-facing digital applications.

The ideal candidate will have a strong technical foundation with experience in software development or website development. Expertise in CRM and CMS tools is essential, as well as familiarity with HTML, CSS, JavaScript, and web publishing workflows.

You will be responsible for providing 1st and 2nd level support for our digital platforms, troubleshooting technical issues, and managing incidents. You will also collaborate with third-party vendors and internal teams to escalate and resolve complex issues.

As the technical owner of the tools used by the Marketing team, you will ensure optimal performance, user satisfaction, and continuity of service across our digital platform. This is an opportunity to step into a hands-on support role while contributing to strategic transformation.



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