Business Development Specialist
3 days ago
This is a critical position in driving business expansion and ensuring customer satisfaction within a designated area.
Key Responsibilities:- Lead Generation: Source new leads and opportunities through proactive outreach, referrals, industry events, and other channels.
- Meeting Sales Targets: Manage the sales pipeline and meet ambitious growth targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers.
- Customer Relationship Management: Maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with products.
- Territory Ownership: Demonstrate high ownership in your territory working with regional groups to foster deep relationships across industries.
- Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of products, ensuring a smooth transition from sales to implementation.
- Field Insights & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations.
This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction.
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