Parts Advisor Opportunity

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $75,000

We are seeking a skilled individual to join our Parts Department team as a Truck Parts Advisor. Our values focus on placing people at the heart of everything we do, making it a great place to develop your career.

An excellent opportunity exists for a highly motivated and customer-focused professional to provide exceptional service to our truck customers over the counter and on the phone, building rapport and maintaining the database.

**Key Responsibilities:**

  • Deliver exceptional customer service to service, retail, and VIP trade customers.
  • Order, book out, invoice, and take payments for parts.
  • Handle customer inquiries over the phone and face-to-face.
  • Verify parts deliveries.
  • Liaise and maintain a good working relationship with suppliers.
  • Assist with parts stocktakes.

**Requirements:**

  • Truck Parts experience.
  • Knowledge of ERA is beneficial but not essential.
  • A commitment to achieving excellent customer service.
  • Ability to organize and multitask effectively.
  • A professional work ethic.
  • A good technical understanding of how trucks work to aid accurate identification of required items.
  • Excellent telephone manner and PC skills.
  • A valid Victorian Drivers Licence is required.

**What's in it for YOU?**

- Competitive salary and incentives.

- Opportunities for career growth within the group.

- Corporate health plan discounts.

- Extensive training.

- Access to dealership discounts, New and Used vehicles, Servicing, Parts, Insurance, and Finance.

- Job security with a strong and growing independent family-owned business.

- Support, opportunity, and fun.

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