Senior Digital Communications Specialist
2 weeks ago
About the Role
The Department of Housing, Local Government, Planning and Public Works is seeking a highly skilled Digital Communications Specialist to join its Strategic Communication and Engagement team.
Key Responsibilities
- Provide strategic advice and support to deliver high-quality digital services using content management systems (CMS) to inform audiences of departmental programs, policies, and initiatives.
- Design and develop customer-centric content of a complex and substantial nature for various digital platforms, including web applications and forms.
- Manage departmental internal and external websites using web CMS, ensuring they are accessible, user-friendly, and meet best practice standards.
- Apply human-centred design methodology in content design and project delivery, conducting research and engagement activities to inform decision-making.
- Advise clients on best practice, mandatory standards, and policy for web development, including accessibility requirements and information architecture.
- Develop and maintain effective relationships with internal and external stakeholders to ensure communication and engagement services are strategic, customer-focused, and highly effective.
About the Team
The Strategic Communication and Engagement team is responsible for providing a comprehensive suite of communication and engagement services across communication, engagement, media, and digital and audio-visual, design and publishing specialist streams.
About the Department
The Department of Housing, Local Government, Planning and Public Works is a key agency in the Queensland Government, responsible for delivering a range of services and programs to support the state's housing, local government, planning, and public works needs.
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