
Operations and Transition Specialist
1 week ago
About the Position:
We are seeking a seasoned Operations and Transition Specialist to drive smooth client onboarding, transitions, and service improvement initiatives.
As a key member of our team, you will be responsible for leading top-tier IT managed services for government and enterprise clients, leveraging your technical expertise and stakeholder management skills to deliver operational excellence.
About You:- You possess strong experience in IT Managed Services, operations, and technical leadership.
- You have a proven track record of leading client onboarding, transitions, and service improvements.
- You have good knowledge of systems and network engineering (Windows Server, Azure, Office 365, VMware, Hyper-V, Citrix, SCCM, ServiceNow).
- You are skilled in ITIL, change management, and collaborating with cross-functional teams.
- You have excellent communication and stakeholder management skills.
- You are able to solve problems and maintain composure under pressure.
- You are adept at documentation and presenting technical information clearly.
- You are committed to building long-term partnerships and driving service enhancement.
This is an exciting opportunity to work on high-impact projects that shape how government and enterprise organisations leverage technology to achieve their strategic objectives.
Becoming part of our team offers numerous benefits, including the chance to develop your skills, collaborate with experienced professionals, and contribute to delivering exceptional results. We value innovation, teamwork, and dedication, making it an ideal environment for motivated individuals to thrive.
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