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Senior Manager

2 months ago

Melbourne, Victoria, Australia Marsh McLennan Companies Full time

About the Role:

We are seeking a highly experienced Senior Manager - IT Quality Assurance to join our team at Marsh McLennan Companies. As a key member of our Global Tech QA team, you will be responsible for delivering hands-on management and coordination in an onshore-offshore model, while liaising with stakeholders and testers.

Key Responsibilities:

  • Ensure consistent quality and completion of testing process is achieved through Automation
  • Understand Business requirements and develop test strategy
  • Investigate technical problems and needs and determine possible solutions
  • Complete product upgrade and release testing, monitoring and controlling
  • Communicate effectively with team members and stakeholders
  • Own Pacific GT QA test transformation initiatives for Registry system
  • Actively seek out and manage Client expectations
  • Liaise with the Test Leads, QA team, Squads and Development team on a daily basis
  • Complete status reporting to all stakeholders
  • Coordinate and work with the scrum team and stakeholders
  • Drive test planning and delivery for all functional scrum teams in offshore
  • Manage day to day tasks for execution of test scripts (Manual and Automated) and reporting test results to stakeholders
  • Document test results, defect logs and issue logs wherever possible
  • Develop strategies for test automation
  • Participate in the development of technical documentation where possible
  • Provide technical assistance/coaching to other team members
  • Train and mentor other members of the team
  • Work with other test leads to improve ROI of overall functional test.
  • Effectively communicate with team members, internal and external customers relating project status, delivery dates and project risks in a professional manner.
  • Delegate tasks and make team members accountable for their work assignments.
  • Provide Coordination support to key project manager by managing day to day activities for team members.
  • Identify and resolve issues and problems that will affect accuracy of the technical specification. Manage modifications based on specific client needs.
  • Ensure technical specifications include testing, documentation and instructions

Requirements:

  • 15 + years' experience in the IT industry with demonstrable experience of working on successful test programs on enterprise scale applications or projects
  • Excellent knowledge and experience of Manual testing techniques including planning, executing, monitoring and controlling
  • Strong Project Management experience
  • Previous QA experience in the testing environment
  • Previous experience in offshore/onshore and managing multi-location teams
  • A strong understanding of Superannuation & Wealth Management domain
  • A strong understanding of Registry systems and expected user experience
  • Knowledge of Confluence/JIRA
  • Strong knowledge of MS-Office and associated functionality
  • Test Planning, Execution, Monitoring and Controlling
  • Experience in managing and driving Automation
  • End to end experience of the project lifecycle and experience of RAD/Agile/Hybrid and Waterfall methodologies
  • Strong relationship building & customer focus
  • The ability to multi task in multiple initiatives / implementations simultaneously
  • Excellent communication skills both upstream / downstream
  • Strong leading skills with focus on strategic goal alignments
  • A high degree of problem-solving skills to resolve problems in a multi-product/service environment

What We Offer:

  • Latest innovative technologies to expand the testing horizon
  • Benefits and programs that support career development
  • Health reimbursements
  • Flexible working
  • Full time, 35 hour working week
  • Great global team environment with energetic and supportive colleagues