Consultant Liaison

2 weeks ago

Wollongong, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000
Healthcare Liaison Opportunity

We are seeking a customer-focused individual to take on a part-time role as a Healthcare Liaison. In this position, you will be the first point of contact for our members, providing guidance and support in making informed healthcare choices.

About the Role

This is an ideal opportunity for someone who thrives in a team environment and has excellent communication skills. As a Healthcare Liaison, your key responsibilities will include:

  • Building rapport with members through face-to-face and telephone interactions.
  • Providing needs-based solutions, highlighting our range of health, life, and other insurance products.
  • Maintaining accurate membership information, adhering to organisational policies and procedures.
About You

To succeed in this role, you will possess:

  • A drive to make a positive impact on members' lives, with experience in customer service environments being highly desirable.
  • The ability to grasp complex computer systems quickly and efficiently.
  • A collaborative mindset, thriving in a dynamic team environment.
  • Adaptability to evolving work practices and member needs.
About Our Organisation

Our organisation values inclusivity, collaboration, and continuous learning. We offer a supportive and dynamic work environment, providing opportunities for personal and professional growth. Benefits include:

  • Discounts on our health and wellbeing programs.
  • Access to mental health and wellbeing workshops, fitness classes, flu vaccinations, and skin checks.
  • Discounts on our products and services, including life, pet, and travel insurance.

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