Team Leader

3 weeks ago

Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

About the Role:

We are seeking a highly skilled Team Leader to join our Claims Team at DXC Technology Australia Pty Limited. As a Team Leader, you will be responsible for managing a team of claims management and support personnel to achieve processing, quality, return to work, and customer service objectives.

Key Responsibilities:

  • Lead a team of claims management and support personnel to achieve processing, quality, return to work, and customer service objectives.
  • Develop and implement strategies to improve claims processing efficiency and quality.
  • Collaborate with stakeholders to resolve complex claims issues and ensure timely resolution.
  • Provide coaching and mentoring to team members to enhance their skills and knowledge.
  • Monitor and report on team performance, identifying areas for improvement and implementing corrective actions.

About DXC:

DXC Technology is a leading provider of IT services and solutions. We help global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.

Our Culture and Benefits:

We are committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging, and corporate citizenship. We offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.

We are an Equal Opportunity Employer:

We welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

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