Outbound Customer Service Expert

1 week ago


Gold Coast, Queensland, Australia beBeeCommunications Full time $32 - $33
Customer Service Representative

We are seeking a skilled and reliable individual to assume the role of an Outbound Customer Service Officer. As part of this key position, you will be contacting existing customers to inform them of modifications to their direct debit payment arrangements.

Key Responsibilities:
  • Contact existing customers via telephone using a provided script to communicate changes to their direct debit payments.
  • Effectively communicate new information regarding customer direct debit arrangements.
  • Maintain accurate records of call outcomes and update customer profiles with attention to detail.
  • Monitor call volumes and productivity targets while upholding professional standards.

This is a short-term opportunity lasting up to 6 weeks at our Southport office. The ideal candidate should possess prior experience in customer service or call centre roles, accompanied by strong verbal communication skills.



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