Home Care Support Coordinator

1 month ago


Clayton South, Victoria, Australia Myhomecare Full time

The Myhomecare Group is the leading provider of Home Care Packages in Australia, supporting older Australians to live safely in their homes for longer.

We are seeking a highly motivated and customer-focused individual to join our administration team in our Clayton office, Melbourne. No qualifications are required for this role – previous experience with Home Care Packages is beneficial, but not essential. We will provide comprehensive training to ensure your success.

We offer a range of benefits, including:

  • A 3-day week from our office in the M-City centre, Melbourne, and 2 days working from home
  • Full-time, permanent employment, Monday to Friday, 9am to 5pm
  • Ongoing training and professional development opportunities
  • Paid parental leave after 6 months of service
  • The opportunity to work in a fun and dynamic team environment

This role involves performing administrative tasks across multiple systems, responding to incoming calls and emails, and collaborating with colleagues to achieve exceptional outcomes for our customers.

We are looking for an individual with:

  • Proven customer service experience, preferably in a healthcare or aged care setting
  • Ability to work effectively in a fast-paced environment using multiple systems
  • Excellent interpersonal and communication skills
  • Proficiency in MS Office software
  • A valid right to work in Australia
  • A willingness to obtain a National Police Clearance (Myhomecare will cover the costs)

This is an exciting opportunity for someone to make a positive impact on the lives of our customers. As a valued member of our team, you will have the opportunity to develop your skills and contribute to the delivery of high-quality care services.


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