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Global Operations Director
2 weeks ago
Our company is a global energy provider working to create a better world for everyone. We strive to deliver reliable and affordable energy, making it our mission to improve living standards in the communities where we operate.
As part of our team, you will be contributing to this goal by playing a key leadership role in shaping and delivering our global technology operations.
This involves managing core IS infrastructure services including end-user computing, networks, servers, storage, and backup while driving an evergreen strategy that keeps our platforms current, secure, and aligned with evolving business needs.
You will oversee key operational supplier contracts, manage budgets, and work closely with internal teams and global vendors to ensure service excellence.
Key responsibilities include leading the management of service contracts, establishing effective governance, and overseeing the maintenance of global IS infrastructure services within agreed performance metrics.
Other key duties include supporting regionally located services, managing and continuously improving IS operational service delivery, and providing rapid and proactive support for VIP services as required.
Success in this role requires proven experience leading global technology operations teams and services, a strong background in standardising practices across global sites for efficiency and scale, and deep understanding of IT service management and governance, including ITIL principles.
Additionally, you will need to demonstrate ability to manage supplier relationships, contracts, and performance frameworks, lead teams, manage budgets, and deliver concurrent projects.
A collaborative approach to working with Architecture on standards and lifecycle planning is also essential, as well as adherence to compliance with our Management System and Delegation of Authority.
Lastly, experience working in or alongside related disciplines such as supply chain, telecommunications, or business operations, and familiarity with vendor management frameworks in large, complex environments are highly desirable.
We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or anything else that makes us different. Australian Aboriginal and / or Torres Strait Islander jobseekers are strongly encouraged to apply.
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