Senior Technical Support Professional
7 days ago
We are seeking a talented Senior Technical Support Engineer to join our team. In this role, you will be responsible for troubleshooting and resolving complex customer technical issues, collaborating with internal teams and leveraging cutting-edge tools and practices.
You will have the opportunity to build communities with peer delivery roles, share your knowledge through readiness programs, technical coaching, and mentoring of others. Additionally, you will engage with Microsoft Engineering/Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
Required Skills and Qualifications- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience OR equivalent experience.
- Advanced experience with SharePoint Online and OnPrem architecture, site collections, and permissions management, SharePoint development, SharePoint migration tools and strategies, performance tuning and diagnostics for SharePoint environments, Copilot integration within SharePoint and Microsoft 365 ecosystem, Microsoft Graph API and data connectors relevant to SharePoint and Copilot.
- Familiarity with OneDrive, Office 365 interoperability with SharePoint, AI-driven productivity tools and automation within Modern Work, Security features in SharePoint and Microsoft 365.
This position offers flexibility in working shift based on business needs. You will work closely with global teams to provide exceptional customer experiences. We are targeting greater supporting our customers in the New Zealand time zone, but we require adaptability in terms of operational demand.
OthersThe ideal candidate will have excellent problem-solving skills, strong collaboration abilities, and a passion for delivering customer success. They will also be highly proficient in multiple technical tools and platforms, with advanced experience in SharePoint Online and OnPrem architecture. If you're looking for a challenging role that requires creativity, critical thinking, and excellent communication skills, then this is the perfect opportunity for you.
-
Senior Technical Professional
2 days ago
Melbourne, Victoria, Australia beBeeTechnical Full time $120,000 - $180,000Job Title: Senior Technical ProfessionalWe are seeking a passionate and motivated leader to contribute to our projects and technology discipline. As a Senior Technical Professional, you will lead and develop a small group of people, guiding them on shaping their career path.Guide team members in developing their technical skills and career goals.Work...
-
Senior Technical Professional
2 weeks ago
Melbourne, Victoria, Australia beBeeEngineering Full time $60,000 - $100,000Job Opportunity We are seeking a skilled technical professional to provide support and contribute to the development of our mechanical, fire, electrical, or hydraulic teams.Invest in your own growth and learning, while offering project technical assistance to senior leaders within your designated area and across the organization.Excellent written and spoken...
-
Technical Support Professional
7 days ago
Melbourne, Victoria, Australia beBeeTechnical Full time $60,000 - $95,000Job Title: Technical Support ProfessionalJob DescriptionWe are seeking a skilled Technical Support Professional to join our global team. The successful candidate will be responsible for delivering high-quality technical support to clients across the Asia-Pacific region.This is a hybrid position primarily based in Melbourne, with opportunities to work...
-
IT Technical Support Professional
2 weeks ago
Melbourne, Victoria, Australia beBeeEngineer Full time $60,000 - $100,000Job Title: Information Technology Support EngineerWe are seeking a skilled IT Support Engineer to assist with day-to-day technical support tasks in the education sector.Key Responsibilities:Perform basic computer troubleshooting and supportReplace and swap out hardware as neededManage and resolve tasks using the internal ticketing systemFollow direction and...
-
Technical Support Professional
5 days ago
Melbourne, Victoria, Australia beBeeSupport Full time $60,000 - $80,000Job Title: ICT Support SpecialistAt our organization, we are seeking a highly skilled and experienced ICT Support Specialist to provide technical assistance and support to clients across various locations.Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or in-personInstall, configure, and troubleshoot hardware...
-
Senior IT Technical Support Professional
7 days ago
Melbourne, Victoria, Australia beBeesupport Full time $90,000 - $120,000Technical Support Specialist RoleWe are seeking a skilled professional to join our team as a Technical Support Specialist. This is a fantastic opportunity for an individual with excellent technical skills and a passion for providing exceptional customer service.
-
Senior Technical Professional
7 days ago
Melbourne, Victoria, Australia beBeeTechnical Full time $100,000 - $120,000Technical Expert RoleWe are seeking a seasoned technical professional to deliver high-impact support and drive innovation across client environments.This is a senior-level position responsible for designing and implementing advanced system architecture, leading security administration, and driving cloud solutions with Microsoft 365, Azure, and hybrid...
-
Senior Technical Support Professional
6 days ago
Melbourne, Victoria, Australia beBeeSupport Full time $90,000 - $120,000Job OverviewWe are seeking an experienced and motivated Technical Support Team Lead to oversee our technical support team. As a key member of our organization, you will provide line management, mentoring, and engagement with other support teams.Key ResponsibilitiesManage the work of the technical team effectivelyCoach, develop, and empower the support team...
-
Senior Technical Support Specialist
4 days ago
Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $130,000Job Opportunity: Senior Technical Support SpecialistWe are seeking a seasoned technical professional to fill the role of Senior Support Engineer, working directly with one of our US-based partner MSPs. The ideal candidate will possess extensive knowledge of infrastructure from desktop to firewall, LAN & WAN networking principles, and experience with cloud...
-
Senior Technical Development Professional
7 days ago
Melbourne, Victoria, Australia beBeeDevelopment Full time $110,000 - $145,000Senior Technical Development ProfessionalThis position involves providing technical expertise to enhance the skills of our teams, ensuring they have the necessary tools, knowledge, and resources to excel in a rapidly changing environment. The role entails creating comprehensive learning strategies, delivering tailored training solutions, and fostering a...
