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Technical Support Specialist
2 months ago
Cognizant is seeking a dedicated and skilled Technical Support Specialist to enhance our dynamic team. This full-time position offers a competitive salary and comprehensive benefits. You will be part of a collaborative and inclusive environment focused on delivering exceptional projects.
As a Technical Support Specialist, your primary responsibility will be to assist authorized users with desktop support as required by their specific situations (e.g., incidents, service requests, inquiries) while adhering to established service levels.
In the initial weeks of your role, you can anticipate:
- Implementing a pre-approved image of the desktop operating system to user workstations upon request.
- Installing desktop applications on user workstations following necessary approvals.
- Conducting administrative tasks related to email setup and configuration.
To be successful in this role, your skills and experience should encompass:
- Providing support and installation services for desktop computing hardware, peripherals, and associated software.
- Overseeing technology in meeting environments (e.g., wall-mounted displays, projectors, IP telephony, video conferencing tools), as well as managing Virtual Desktop Infrastructure (VDI) services (e.g., Citrix/Microsoft) and Office 365 Suites.
If you are eager to make a significant impact and foster change with an inclusive and dedicated mindset, you will be rewarded with an excellent salary and benefits package. At Cognizant, we prioritize employee well-being:
- Explore innovative career paths and opportunities.
- Enhance your professional growth through education and specialized training.
- Acquire the skills necessary to adapt to the evolving workplace while enjoying comprehensive compensation, benefits, and wellness programs to support your health and future planning.
The Cognizant Community:
We are a high-caliber team that values and supports one another. Our workforce promotes an energetic, collaborative, and inclusive atmosphere where everyone can excel.
- Cognizant is a global organization with over 345,000 associates worldwide.
- We don't just envision a better future – we actively create it.
- We prioritize the well-being of our people, clients, company, communities, and the environment by adhering to ethical practices.
- We cultivate an innovative setting where you can develop the career trajectory that suits you best.
About Us:
Cognizant (Nasdaq-100: CTSH) is among the world's foremost professional services firms, assisting organizations in modernizing technology, reimagining processes, and transforming experiences to remain competitive in a rapidly changing landscape.
Our Commitment to Diversity and Inclusion:
Cognizant is an equal opportunity employer that values diversity, champions equity, and promotes inclusion. We are committed to fostering a community where everyone feels heard, accepted, and welcomed. Your application will be evaluated without regard to race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as defined by applicable laws.
Disclaimer:
Compensation details are accurate as of the posting date. Cognizant reserves the right to adjust this information at any time, in accordance with applicable laws.
Applicants may be required to participate in interviews either in person or via video conference. Additionally, candidates may need to present a valid state or government-issued identification during each interview.
