IT Systems Administrator
1 month ago
Shangri-La The Marina, Cairns is seeking an experienced IT Systems Administrator to join our team at our Cairns waterfront hotel.
The successful candidate will provide technology support services on a day-to-day basis to all computer system users of the hotel.
Key Responsibilities- Ensure all computer system users adhere to system security guidelines
- Coordinate new user log on or access requirements in a timely manner
- Coordinate internal and external training requirements
- Have a sound and thorough knowledge of IT systems used in hotels including systems such as Opera and Infrasys
- Provide help desk and IT support to users ensuring appropriate access levels and permissions are assigned
- Work autonomously to prioritise and manage multiple cases and escalate faults as required
- Support the installation and configuration of computer operating systems, software applications, printers, copies, scanners and other IT devices
- Competently perform network/systems administrative functions including maintaining user accounts and monitoring the health of network equipment
- Maintain IT equipment inventory
- Troubleshoot system and network problems
- Conduct programmed hardware maintenance
- Ensure equipment, consumables and other IT supplies are kept at PAR levels
- Monitor the network security to advise Senior Management of any breaches
- The opportunity to work at an iconic Cairns luxury hotel
- Career progression and development opportunities
- Discounted city car parking
- Duty meals provided in fully staffed and maintained staff canteen
- CBD location on the Cairns waterfront
- Accommodation discounts with the group
- Shangri-La Academy for professional development and learning
- Other Staff discounts, offers and more
This is a permanent part-time position offering a flexible weekday schedule. Only candidates with the right to work permanently in Australia will be considered for this position.
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