Scheduling Coordinator

2 days ago

City of West Torrens, Australia ACH Group Full time
About the Role

We are seeking a highly organized and detail-oriented Scheduling Officer to join our team at ACH Group. As a Scheduling Officer, you will play a critical role in coordinating the scheduling of Support Workers and Cleaners, ensuring that our services are delivered efficiently and effectively.

Key Responsibilities
  • Coordinate the scheduling of Support Workers and Cleaners to deliver services in customers' homes
  • Maintain accurate and up-to-date information in various systems
  • Manage customer and employee queries
  • Prioritize work and manage schedules in a high-volume environment
  • Deliver high-level customer service
  • Solve problems and think critically
  • Utilize computer skills, including MS Office and database experience
  • Ensure attention to detail and accuracy in all tasks
Requirements
  • Rostering, scheduling, and/or general high-level administration experience
  • Skills to prioritize work and manage schedules in a volume environment
  • Ability to deliver high-level customer service
  • Problem-solving abilities
  • Computer skills, including MS Office and database experience
  • Outstanding attention to detail
What We Offer
  • Career development with in-house upskilling and external learning opportunities
  • Friendly and inclusive culture, supporting diversity and employee wellbeing
  • Financial advice for HESTA members, our preferred superannuation supplier
  • Wellbeing program, including free employee assistance program
  • Recognition program, acknowledging significant contributions
  • Salary packaging to maximize your take-home pay
  • Discounted Corporate Membership - Health Insurance - BUPA

We celebrate and encourage workforce diversity and do not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability, or any other basis.

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