Department Operations Manager

4 weeks ago


South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time
Spotlight Department Team Leader

We are seeking an exceptional Department Team Leader to join our Spotlight Retail Group, as part of the team that will help drive business growth and success.

About the Role

The Department Team Leader will be responsible for overseeing daily operations effectively, achieving sales targets and KPIs for their department, and cultivating a high-performing team focused on exceptional customer service. The ideal candidate will have experience in retail management, preferably in high-volume or big-box stock management, with demonstrated leadership skills and a passion for inspiring teams to exceed goals.

Key Responsibilities
  • Leadership and Team Management: Assist the Store Manager in overseeing daily operations, lead by example, and effectively communicate management expectations.
  • Sales and Performance: Achieve sales targets and KPIs for your department, and work collaboratively with the team to meet business standards.
  • Culture and Engagement: Cultivate a positive and inclusive work environment, promoting employee satisfaction and well-being.
  • Stock and Inventory: Efficiently manage high-volume stock levels, conduct regular stocktakes, and implement stock integrity measures to ensure accuracy and efficiency.
What We Offer
  • Competitive Salary and Benefits: Enjoy a competitive salary, superannuation, quarterly profit share bonus, and access to a leadership training program for career progression.
  • Diverse Career Opportunities: As part of the Spotlight Retail Group, you'll have opportunities to develop your skills and expertise across multiple iconic brands.
  • Employee Support: Receive 24/7 support through our Employee Assistance Program, enjoy two full weekends off each month, and participate in our Multi-branded discount card scheme.


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