Customer Service Representative

7 days ago


Kewdale, Western Australia Bluescope Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Officer. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Process and enter customer orders into our operating system
  • Collaborate with internal stakeholders to ensure customer expectations are met or exceeded
  • Develop and maintain strong relationships with customers to drive sales and revenue growth
What We Offer

As a Customer Service Officer with BlueScope, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive remuneration package, including opportunities for bonus and career development. Our company values diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.

Requirements
  • Strong customer service skills and ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proactive approach to building relationships and driving sales growth
About BlueScope

BlueScope is a leading manufacturer of steel products and solutions. We are committed to creating strength for the future through our people, products, and solutions. Our company values innovation, collaboration, and customer satisfaction, and we are passionate about driving our sustainability outcomes to make a positive impact on our communities.



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